Whitelisting PhishGuard in Trend Micro

Whitelisting PhishGuard in Trend Micro

Whitelisting in Trend Micro

If you're using Trend Micro, you can whitelist PhishGuard to allow our phishing emails reach the targets in a phishing campaign. 

The whitelisting process in Trend Micro consists of five steps. Each step has its own configuration and must be completed to successfully whitelist PhishGuard. In this article, we discuss Whitelisting by Domain in Trend Micro, steps as:

  1. Advanced Spam Protection
  2. Malware Scanning
  3. File Blocking
  4. Web Reputation
  5. Virtual Analyzer

Advanced Spam Protection

  1. Navigate to the Advanced Threat Protection tab > Add.
  2. Select the policy to create based on the service:
    1. Exchange
    2. OneDrive
    3. SharePoint
    4. Box
    5. Dropbox
    6. Google
  3. On the left, select Advanced Spam Protection.
  4. Check the Enable Advanced Spam Protection option.
  5. Select the Approved/Blocked Sender List section.
  6. Check the box next to the Enable the approved sender list option.
  7. Enter *senderName@... in A, as you specified in your custom sender in the campaign launching settings -for example if the campaign sender address is Hello@cerebra.sa, enter here *@cerebra.sa- and click the Add > button.
  8. Select the Rules configuration section.
  9. Under the Apply to: drop-down, select the Incoming messages option.
  10. For Detection Level:, select the Medium option.

Malware Scanning

  1. On the left, select Malware Scanning.
  2. Select the Rules configuration section.
  3. Under the Apply to: drop-down, select the All messages option.
  4. Under Malware Scanning, select Scan all files and check the box next to Scan message body and Enable IntelliTrap.

  5. Select the Action configuration section.
  6. For Action:, select the Trend Micro recommend actions option from the drop-down.
  7. For Notification:, select the Notify option from the drop-down.

File Blocking

On the left, select File Blocking and select Enable File Blocking. We recommend keeping File Blocking on because you cannot limit this option to PhishGuard messages. Turning off File Blocking could allow potentially malicious attachments through to your users.


 Web Reputation

  1. On the left, select Web Reputation.
  2. Check the Enable Web Reputation option.
  3. Select the Rules configuration section.
  4. Under the Apply to: drop-down, select the All messages option.
  5. For Security Level:, select the Medium option.

  6. Select the Approved/Blocked URL List section.
  7. Check the box next to the Enable the approved URL list option.
  8. Check the box next to the Add internal domains to the approved URL list option.
  9. Enter our domains in the text field. 
  10. Then, click the Add > button. You can click the Import button to import URLs in batches.

Virtual Analyzer

  1. On the left, select Virtual Analyzer.
  2. Check the Enable Virtual Analyzer option.
  3. Click the Save button.

Once all steps in each section are completed, your new policy will appear under the Advanced Threat Protection tab.

    • Related Articles

    • Whitelisting

      Welcome to PhishGuard Email Whitelisting! What Is Email Whitelisting? Whitelisting email addresses means adding the sender to the approved senders list, which will keep emails away from the spam folder. Whitelisting consists of many levels and may be ...

    • Whitelisting PhishGuard in SonicWall

      Whitelisting PhishGuard In SonicWall Allowing emails coming in from PhishGuard list of IPs in SonicWall services will allow phishing targets to receive phishing emails if they are added in a phishing campaign. This is possible in SonicWall by adding ...

    • Whitelisting PhishGuard in Proofpoint

      output:Whitelisting PhishGuard in Proofpoint Essentials The instructions below are for third-party software. When you're ready to whitelist in Proofpoint, follow the below instructions. Navigate to Security Settings > Email > Sender Lists. Under the ...

    • Whitelisting PhishGuard in Sophos

      The following instructions are meant to help you whitelist the PhishGuard domains and IPs. Sophos Email Appliance (SEA) Whitelisting in your Sophos Email Appliance (SEA) will allow your users to receive phishing emails from PhishGuard. Modify the ...

    • Whitelisting PhishGuard in Barracuda

      Whitelisting PhishGuard in Barracuda In this article you will find the instructions for whitelisting PhishGuard in third party software, Barracuda. Whitelisting by IP in Barracuda in Email Security Gateway Log in to your Barracude Email Security ...